FAQs

1. Do you offer free shipping?
Yes, we offer free shipping across the UK on all orders — no minimum purchase required.

2. How long will my order take to arrive?
All orders are processed within 1–2 business days and typically delivered within 3–7 business days in the UK.

3. What is your return policy?
We offer a 30-day hassle-free return policy. If your jewelry isn’t the perfect match, simply contact us within 30 days for an easy return or exchange.

4. Is your jewelry waterproof?
Yes! All our pieces are waterproof and tarnish-resistant, so you can wear them while showering, swimming, or exercising.

5. Is your jewelry safe for sensitive skin?
Absolutely. Every piece is hypoallergenic and nickel-free, designed for all skin types.

6. Do you ship internationally?
Currently, we offer shipping across the UK. International shipping will be available soon.

7. How can I contact customer support?
You can reach us anytime at support@lovesophiajewels.com, and our team will respond within 24 hours.